Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
Delivery times typically take 7-15 days from the time of purchase to shipping your order worldwide unless it is specified in the product description.
We provide tracking for every order. Tracking will be available once your product is shipped. Please track your order at our Track Your Order page.
Shipping is free WORLDWIDE!
Our products ship after 1-3 days after you placed the order.
No handling/processing fees are ever charged. Tax included.
Majority of orders are delivered by USPS and FedEx.
Please check our return/refund/exchange policy here.
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
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Vegan
Our entire collection is vegan and cruelty free.
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Fast & Free Shipping
Doorstep delivery to most of the US
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Natural
We only use the finest natural ingredients.
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Recyclable
All packaging is recyclable and eco conscious.
