FAQ
Quick answers about Bioliqs testing kits, supplements, timelines, and next steps.
Which test should I start with?
If you are not sure where to begin, start with our guided flow. It matches your goals and context to a practical kit, without over-testing.
Prefer a simple default? Many customers begin with an entry kit, then expand into a bundle if results suggest it.
What sample types do you use?
Depending on the kit, we may use low-friction at-home sample types such as saliva, urine, dried blood spot, or stool. The sample type is clearly listed on each product page.
Do I need to stop supplements before testing?
Some tests can be influenced by recent supplement use. The best approach depends on the specific kit and your routine. Please follow the collection instructions included with your kit.
If you are under medical care or taking prescriptions, consult your clinician before making changes.
How long does it take to get results?
Most results are typically available about 7–10 days after the lab receives your sample. Timelines can vary by kit and volume.
How will I receive my results?
Results are delivered digitally. You will receive an email when your report is ready. We present results with clear structure and plain-English context to support next-step decisions.
Do you diagnose or treat medical conditions?
No. Bioliqs provides wellness insights and educational guidance. We do not diagnose, treat, cure, or prevent disease.
If your results suggest you may benefit from clinical support, we encourage you to discuss them with a qualified healthcare professional.
How do supplements fit into Bioliqs?
Testing gives you a snapshot. Supplements can help support your routine and next steps. Our recommendations focus on support and optimization, with clear, claim-safe language.
Can I take Bioliqs supplements without testing?
Yes. Many people start with foundational support. Testing simply helps you personalize your decisions and avoid unnecessary products.
Where do you ship?
We are US-first and ship within the United States. If international shipping becomes available, we will announce it on the site.
How long does shipping take?
Shipping times vary by location and season. Your estimated delivery window will be shown at checkout.
Can I change or cancel my order?
If your order has not shipped yet, contact us as soon as possible and we will do our best to help. Once a kit ships, changes may not be possible.
What is your return policy?
Because test kits are medical-style collection products, unopened kits may be eligible for return depending on your situation. If a kit has been opened or used, returns are typically not accepted.
Please see our full policy page or contact support for help with your order.
